Effective communication process

Communication can either be verbal or non-verbal.
Verbal communication is the communication that takes place in the form of speech or writing.
Non-verbal communication is the communication occurring in the form of gestures and body language.
Both are important of course.
Shall we learn some tools and techniques to develop our communication skill?

Personality development course grade 6 lesson 6 Effective communication process (1)

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Effective communication process